Owner Letting Agreement

Introduction

By listing your property with Cyprus Lettings Group, you are agreeing to the terms outlined below. Our aim is to establish a clear and transparent relationship, ensuring your property is let successfully and well looked after.

1. General Terms

  • You, the Owner, confirm that you have the legal right to rent out the property.

  • Cyprus Lettings Group acts as an agent to promote and manage bookings for your property.

  • This agreement is not exclusive—you may also rent your property through other channels.

  • You can withdraw your property from our listing at any time by giving reasonable notice.

  • By accepting a booking from the Cyprus Lettings Group you agree to abide by this letting agreement.

2. Marketing and Bookings

  • We will market your property through our websites and affiliated platforms.

  • All enquiries and bookings received through us will be managed professionally and promptly.

  • You will be notified of all confirmed bookings and provided with guest details.

  • All bookings made through the Cyprus Lettings Group will be emailed to you at the time of booking and will be considered accepted by you.

  • Except for normal wear and tear, guests are responsible for the cost of any damage to the property or its contents caused by negligence, intentional damage, or irresponsible behaviour by themselves or their visitors. 

  • In the rare event of a complaint about your property or its contents during a guest’s stay that the Property Manager is unable to resolve, you will be notified immediately.

3. Rental Income and Payments

  • We will collect rental payments from guests and transfer the agreed amount to you after deducting our commission.

  • Payments are made to you on the Friday following the booking end date.

  • Any additional charges will be deducted if you have requested or approved them.

4. Commission and Fees

  • Our standard commission rate will be agreed in writing before your property goes live.

  • There are no hidden or additional fees. 

5. Owner Responsibilities

  • You are responsible for ensuring your property is safe, clean, and complies with local regulations.

  • The property must be fully equipped and maintained to the standards advertised.

  • You must ensure adequate insurance is in place to cover holiday rentals.

  • You acknowledge and agree that all guests booking the accommodation will enter into a direct contract with you, and you accept full responsibility for fulfilling that contract.

  • You agree not to advertise your property at a lower price on any other website than the rate listed on our website.

6. Cancellations and Changes

  • Should you need to block out dates or cancel a booking, please inform us immediately to avoid guest disruption.

  • We reserve the right to cancel a booking if the property becomes unavailable due to unforeseen circumstances, and will liaise with guests to find suitable alternatives.

  • If a guest cancels, their deposit will be kept as our commission. However, if none of the original dates are rebooked or made unavailable by you, the full deposit (minus a £25 admin fee) will be paid to you. If the guest cancels after paying the full balance, you will still receive the full amount as normal.
  • If you cancel a booking made by us, you agree to pay the commission we would have earned from the cancelled reservation as compensation.

  • If a booking is cancelled due to Cyprus restrictions or legislation, we will contact you separately with the condition

7. Duration and Termination

  • This agreement continues until either party provides written notice to end it. 

  • If you choose to terminate the agreement, you agree to either honour all existing bookings or compensate us by paying the commission that would have been earned on any cancelled future bookings

  • You agree to honour any existing bookings or pay the commission that would be due to us on any future bookings you cancel.

  • You agree to fully indemnify the Cyprus Lettings Group for any costs, losses, or liabilities of any kind incurred or arising, directly or indirectly, from any breach of this Agreement by you or your representative. This obligation will remain in effect even after the Agreement ends or expires, for any reason.

8. Data Protection

  • We handle all data in compliance with GDPR.

  • Owner and guest information is stored securely and only used for the purposes of booking and property management.

9. Final Notes

We strive to build long-term partnerships based on trust and excellent service. If you have any questions or wish to discuss any part of this agreement, please feel free to contact us.